You receive a "Stop 0x0000000A" error message in Windows XP
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System Tip
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This post was previously printed under Q314063
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On This PageINTRODUCTION
Symptoms
Trigger
RESOLUTION
State-of-the-art TROUBLESHOOTING
Error occurs during the installation of Windows XP
Ensure that your hardware is appropriate
If your hardware is compatible, appear for other hardware problems
Prerequisite
Advised supplies
Approach 1: Specify the Hardware Abstraction Layer (HAL)
Technique two: Turn off attributes in CMOS settings
Technique 3: Test the personal computer RAM
Approach 4: Remove any adapters and disconnect any hardware devices
Method five: Update SCSI drivers and eliminate any SCSI devices
Approach six: Redefine IDE settings and get rid of any IDE devices
Approach 7: Test with the producer for known issues
Error happens after Windows XP is currently installed
Suggested step
Troubleshoot third-party software and hardware
Technique 1: Examine lately added third-party software program
Approach two: Examine recently extra third-party hardware
Restore Windows
Technique one: Use the Last Known Great Configuration feature
Method 2: Repair the Windows XP installation
Prerequisites
Suggested materials
Technique 3: Use the Rollback Driver function
Method four: Use the Windows XP Method Restore function
Method five: Use Recovery Console
Prerequisites
Technique six: Rename the issue software program or driver
Much more Details
Expandarticle describes quite a few causes and resolutions for a "Stop: 0x0000000A" e...This write-up describes numerous causes and resolutions to get a "Stop: 0x0000000A" error message that you simply obtain both during or following the installation of Windows XP. This article is meant for superior users.

SYMPTOMSYou receive a Cease error message using the following format during or after the i...You receive a Cease error message using the following format throughout or after the installation of Windows XP:
Quit: 0x0000000A (parameter1, parameter2, parameter3, parameter4)
IRQL_NOT_LESS_OR_EQUAL
*** Address x has base at x - filename
On this Cease error message, each parameter is a hexadecimal number that refers to a particular issue:
Parameter 1 - An deal with that was referenced incorrectly.
Parameter two - An IRQL that was necessary to accessibility the memory.
Parameter three - The type of access, exactly where 0 is a study operation and one is a create operation.
Parameter 4 - The tackle with the instruction that referenced memory in parameter one.
For example:
Quit 0x0000000A (0xBFD14AAC, 0x000000FF, 0x00000000, 0x8000F67C)
IRQL_NOT_LESS_OR_EQUAL
***Address 8000f67c has base at 80001000 - hal.dll

CAUSEThis Quit error message generally occurs throughout installation when there was an att...This Quit error message often occurs during installation when there was an try in kernel mode to touch pageable memory at also large a procedure internal request degree (IRQL). Normally, this error occurs when a driver utilizes an incorrect memory deal with. Other feasible causes of this error contain an incompatible system driver, a common hardware issue, or incompatible software program.

RESOLUTIONWhen this Stop error message occurs, initial attempt to resolve the issue by using the...When this Quit error message happens, very first attempt to resolve the issue by making use of the Windows Error Reporting tool that is automatically displayed when any error happens. The Reporting tool sends an error report to Microsoft, and reports a fix or perhaps a workaround back again to you instantly. If no repair or workaround is accessible, or if the fix or workaround reported by the tool doesn't resolve the error, then abide by the methods in the "Advanced Troubleshooting" segment.

State-of-the-art TROUBLESHOOTINGThis part includes two sections for innovative troubleshooting: If the error oc...This section includes two sections for advanced troubleshooting:
If the error occurs throughout installation, visit the "Error occurs throughout the installation of Windows XP" part.
If the error happens right after Windows XP is by now installed, go to the "Error happens after Windows XP is currently installed" part.
You may perhaps discover it less difficult to comply with the procedures should you print this article first.

Error happens during the installation of Windows XPIf you receive a "Stop: 0x0000000A" error message during the installation of Win...In the event you obtain a "Stop: 0x0000000A" error message throughout the installation of Windows XP, there might be a problem using the hardware components installed in your personal computer. Initial, ensure that your hardware is suitable with Windows XP by following the link within the "Make positive that your hardware is compatible" section. If your hardware is appropriate, then follow the procedures to troubleshoot your hardware components within the "If your hardware is suitable, look for other hardware issues" segment.

Ensure that your hardware is appropriate
To verify that your hardware is suitable, be sure that it is listed on the newest Windows XP Hardware Compatibility List (HCL). Visit the following Microsoft Internet internet site to watch the record:
http://winqual.microsoft.com/HCL/Default.aspx?m=x (http://winqual.microsoft.com/HCL/Default.aspx?m=x)
In case your hardware isn't listed around the Windows XP HCL, look at obtaining hardware that is listed on the HCL. In case you decide that your hardware is compatible, go to the "If your hardware is suitable, look for other hardware issues" segment.

For a lot more info, see the "Check Program Compatibility" subject around the Windows XP installation CD or DVD to discover about potential computer software and hardware incompatibility.

In case your hardware is appropriate, look for other hardware issues
This area offers 7 procedures that it is possible to use to troubleshoot and also to isolate the issue by examining the hardware for possible complications.

Warning This post contains steps that may involve altering the BIOS or CMOS settings, or that could need you to create physical modifications to your pc hardware. Incorrect adjustments to your BIOS of one's pc can trigger serious complications. Microsoft cannot ensure that problems that are induced by adjustments on the BIOS might be resolved. Alter the BIOS settings at your own danger. Should you want aid with any of these steps, get in touch with the hardware producer. Creating hardware or BIOS changes for your computer might invalidate your warranty. In the event you don't need to make hardware changes to your personal computer, get your pc to a repair center.
Prerequisite
Be certain that you've got the Windows XP installation CD or DVD available. The following approaches require you to make use of the Windows XP installation CD or DVD to start the pc.
Recommended supplies
Just before you start the troubleshooting actions, you may perhaps wish to have the following obtainable:
Assistance documentation for any added hardware, adapters, or devices
Get in touch with details for any extra hardware, adapter, or device producers
Method 1: Specify the Hardware Abstraction Layer (HAL)
Use this technique initial to try to resolve the Cease error message.
During the installation startup, press F5 when the "Setup is inspecting your computer's hardware configuration" message is displayed.
Whenever you are prompted, ensure which you specify the right pc kind and Hardware Abstraction Layer (HAL). As an example, in case you possess a single processor, specify the "Standard PC" HAL.
Try to reinstall Windows XP.
If this resolves the Stop error message and you efficiently set up Windows XP, you might be finished.
If this doesn't resolve the Stop error message, visit technique 2.
Approach 2: Turn off characteristics in CMOS settings
Use this method when technique one does not resolve the Cease error message.
Turn off all the following characteristics inside the CMOS settings of one's computer. For directions, see the hardware documentation or contact the producer.
All caching, which includes L2, BIOS, internal/external, and writeback caching on disk controllers
All shadowing
Plug and Play
Any BIOS-based virus safety feature
Try to reinstall Windows XP.
If this resolves the Cease error message, visit step c.
If this doesn't resolve the Cease error message, go to method three.
Attempt to isolate which feature is creating the error. To complete this, re-enable each of these characteristics 1 at a time, after which restart your pc after you re-enable each feature.
In case you recognize a difficulty feature, disable or eliminate it and get in touch with the manufacturer to attempt to resolve the problem.

If this doesn't isolate a dilemma with a CMOS setting, but this does resolve the Stop error message and you'll be able to begin your computer normally, it may be that a setting was stopping the installation. If this is the case, turn on the setting following you install Windows XP, you might be completed.
Technique three: Check the personal computer RAM
Use this approach when technique 2 doesn't resolve the Cease error message. In the event you need to have help performing any of your following steps, see the hardware documentation.
Remove any mismatched memory SIMMs (the RAM) to ensure that all of the SIMMs operate on the same pace. As an example, 60 nanoseconds (ns) or 70 ns.
Run a systems check around the memory, and remove any bad SIMMs.
Test by making use of diverse SIMMs if any are accessible.
Try to reinstall Windows XP.
If this resolves the Quit error message and also you successfully install Windows XP, you're finished.
If this doesn't resolve the Stop error message, visit technique four.
Technique 4: Get rid of any adapters and disconnect any hardware devices
Use this approach when technique three doesn't resolve the Quit error message.
Eliminate all adapters and disconnect all hardware devices which are not demanded to start the personal computer or to set up Windows. This includes the following adapters and devices:
SCSI devices
IDE devices
Network adapter
Internal modem
Sound card
Extra tough disks (you might have to have a minimum of one to total the installation)
CD drive or DVD drive (if you are installing from your neighborhood hard disk)
Try to reinstall Windows XP.
If this resolves the Stop error message, carry on to step c.
If this does not resolve the Quit error message, go to approach five.
Attempt to isolate which adapter or hardware gadget is producing the error. After you reinstall Windows XP, reconnect every adapter or hardware gadget one at a time. Restart your personal computer right after you reconnect every.
If this isolates a issue with hardware, disconnect the adapter or system and contact the vendor to try to resolve the problem.

If this doesn't isolate a issue with hardware, but this does resolve the Stop error message and it is possible to begin your pc usually, it could be that some hardware was preventing the installation. If this is the situation, reconnect the hardware following you set up Windows XP, and then you are finished.
Approach 5: Update SCSI drivers and get rid of any SCSI devices
Use this method when approach 4 does not resolve the Stop error message. Should you will need assist performing any of the following actions, see the hardware documentation.
Obtain the latest Windows driver through the adapter vendor.
Turn off sync negotiation around the SCSI controller.
Verify that termination and IDs in the SCSI devices are appropriate.
Remove all SCSI devices through the SCSI chain (except for one tough disk if you are starting from or installing to a drive which is situated on that disk).
Attempt to reinstall Windows XP.
If this resolves the Stop error message, proceed to step f.
If this doesn't resolve the Cease error message, visit technique six.
Try to isolate which SCSI gadget is leading to the error. After you reinstall Windows XP, reconnect each SCSI system one at a time. Restart your computer after you reconnect each.
If this isolates a issue with a machine, disconnect the SCSI system and contact the vendor to try to resolve the issue.

If this does not isolate a dilemma with a SCSI system, but this does resolve the Stop error message and you are able to begin your computer typically, it might be that a device was stopping the installation. If this will be the situation, reconnect the system following you set up Windows XP, after which you might be finished.
Method 6: Redefine IDE settings and eliminate any IDE devices
Use this approach when method five does not resolve the Cease error message. In case you need to have aid performing any of the following actions, see the hardware documentation.
Define the on-board IDE port to Primary only.
Confirm that the Master/Subordinate/Only settings for the IDE devices are right.
Remove all IDE devices except for the difficult disk.
Attempt to reinstall Windows XP.
If this resolves the Quit error message, proceed to step e.
If this does not resolve the Quit error message, go to method 7.
Attempt to isolate which IDE setting or gadget is creating the error. Following you reinstall Windows XP, reconnect each IDE machine one at a time. Restart your personal computer after you reconnect each.
If this isolates a problem setting or system, disable the setting or disconnect the IDE system and get in touch with the vendor to try to resolve the problem.

If this doesn't isolate a difficulty with an IDE setting or gadget, but this does resolve the Cease error message and it is possible to start your computer normally, it could be that a setting or system was stopping the installation. If this is the circumstance, re-enable the setting or reconnect the gadget right after you set up Windows XP, after which you are completed.
Method 7: Examine with the producer for recognized issues
Use this approach like a last resort when all other strategies to attempt to isolate and resolve the issue don't function.
Get in touch with the manufacturer of the personal computer or the motherboard to determine regardless of whether you can find any recognized issues about operating or installing Windows XP. The producer might be in a position to support using the following steps:
Run a diagnostics program around the computer.
Upgrade the personal computer BIOS if that's applicable.
Attempt to reinstall Windows XP.

If this does not do the job, go to the following Microsoft Internet website for information and facts about the best way to contact Support:
http://support.microsoft.com/contactus/ (http://support.microsoft.com/contactus/)

Error happens right after Windows XP is currently installedIf you obtain the "Stop: 0x0000000A" error message right after Windows XP is previously...If you obtain the "Stop: 0x0000000A" error message following Windows XP is previously installed, lately additional third-party software or hardware might be creating the error. Very first, try the approaches in the "Troubleshoot third-party software and hardware" part to troubleshoot other parts. You could possibly wish to have support documentation out there for any recently extra software program or hardware. If these methods don't resolve the issue, then try the techniques within the "Restore Windows" part.

Suggested step
We recommend that you simply again up your program such as all private files and folders just before you begin the following troubleshooting methods.

Troubleshoot third-party software and hardware
Method 1: Look at recently added third-party computer software
If you have installed any third-party software program, attempt to get rid of or disable it so that it does not load. Then, restart the personal computer to see regardless of whether that software or driver is creating the error.
If there's a lot more than one piece of third-party computer software, get rid of or disable each one at a time, and then restart your computer following you get rid of or disable each to try to isolate which third-party software is producing the error.
If removing the third-party computer software resolves the Stop error message, then there was an issue using the software that was leading to the error. Report this problem towards the vendor to attempt to resolve the problem.
If getting rid of the third-party software program didn't resolve the Cease error message, then the software is not the issue. Go to the "Method two: Examine lately additional third-party hardware" section.
Method 2: Look at recently added third-party hardware
In the event you additional any hardware devices or drivers following Windows was installed, get rid of the recently added hardware, after which restart your computer to determine regardless of whether the hardware is causing the error.
If there's additional than one piece of lately added hardware, eliminate every gadget or driver one at a time and then restart your pc right after you get rid of each to try to isolate which hardware is leading to the error.
If removing the recently added hardware resolves the Stop error message, then use 1 or much more of your following procedures to try to resolve the issue:
Obtain updated drivers for devices if they are offered.
Get in touch with the vendor of the device or driver to see regardless of whether you can find any known problems with the hardware.
Run diagnostics to be certain the hardware is operating correctly.
If this approach resolves the Stop error message, you might be completed.
If getting rid of the lately extra gadget didn't resolve the Stop error message, attempt to restore Windows with System Restore. To do this, go to the "Restore Windows" area.

Restore Windows
If troubleshooting recently extra third-party software and hardware does not resolve the Cease error message, try to restore Windows. To do this, very first try technique 1.
Approach 1: Use the Final Recognized Good Configuration feature
The Final Recognized Great Configuration feature is a recovery choice that you are able to use when you cannot begin Windows XP following you make a change for your personal computer, or when you suspect that a alter that you simply previously created could have triggered a difficulty. This function restores registry data and driver settings that were in effect the last time that the personal computer started efficiently. For extra facts about making use of the Last Recognized Very good configuration, click the following post quantity to see the article inside the Microsoft Knowledge Base:
307852 (http://support.microsoft.com/kb/307852/ ) The way to start your personal computer by making use of the Last Recognized Excellent Configuration function in Windows XP
If this method restores windows and resolves the Stop error message, you are completed.
If this method didn't restore Windows or didn't resolve the Cease error message, visit approach two.
Method 2: Repair the Windows XP installation
Should you had been unable to restore Windows by utilizing the Last Known Great Configuration function, try to restore Windows by repairing the Windows XP installation.
Prerequisites
Ensure that you've got the Windows XP installation CD or DVD readily available.
Advised materials
Prior to you begin the troubleshooting actions, you might want to have the following readily available:
Antivirus or BIOS-level software program documentation
Pc documentation about the best way to arrange your CD or DVD drive as the first priority startup machine
To repair the Windows XP installation, comply with these actions:
Disable any antivirus program and BIOS-level antivirus safety. For aid, see the suitable computer software manual or on line Assist.
Make certain the CD or DVD drive is the initial priority startup gadget. See your computer documentation for data about the best way to do this.
Insert the Windows XP CD in to the CD or DVD drive, after which restart your computer.
Once the instruction to "Press any crucial to boot from CD" seems, press a critical. Your computer starts from your Windows XP CD.
Once the computer begins from your CD, the method verifies your hardware, and then prompts you to choose 1 of the following alternatives:
To set up Windows XP now, press ENTER.
To repair a Windows XP installation using Recovery Console, press R.
To exit Setup without installing Windows XP, press F3.
Press ENTER.
Press F8 to accept the Licensing Agreement.
A box lists your present Windows XP installation, and then the pc prompts you to select one in the following options:
To repair the selected Windows XP installation, press R.
To continue installing a fresh new copy of Windows XP with out repairing, press ESC.
Press R. After you repair Windows XP, you may perhaps need to reactivate Windows XP in the event you changed some hardware.
If this approach restores Windows and resolves the Stop error message, you're completed.
If this approach did not restore Windows or didn't resolve the Stop error message, visit method 3.
Method 3: Use the Rollback Driver function
If you can start your pc in secure mode, use this technique to restore Windows when technique 2 does not give good results.

The Rollback Driver feature enables you to replace a system driver by making use of a previously installed model. You'll be able to use this feature in case you have installed a brand new machine driver that causes your pc to be unstable. Whenever you use the Rollback Driver function, you'll be able to restore (or roll back again) the previous gadget driver, and continue to use the personal computer. For additional information and facts about how to use the Roll Back again Driver function, click the following article number to see the article in the Microsoft Understanding Base:
283657 (http://support.microsoft.com/kb/283657/ ) The best way to use the Roll Back Driver function in Windows XP
If this method restores Windows and resolves the Quit error message, you're completed.
If this approach didn't restore Windows or didn't resolve the Stop error message, go to method 4.
Technique 4: Use the Windows XP System Restore feature
In the event you can begin your personal computer in secure mode, use this method to restore Windows when technique 3 does not function. Windows XP Method Restore takes a "snapshot" of critical method files and some plan files and shops this information and facts as restore factors. You'll be able to use these restore factors to return Windows XP to a previous state. For additional information about tips on how to use the System Restore function, click the following article quantity to see the article in the Microsoft Knowledge Base:
306084 (http://support.microsoft.com/kb/306084/ ) Tips on how to restore the operating system to a prior state in Windows XP
If this approach restores Windows and resolves the Stop error message, you're completed.
If this method did not restore Windows or didn't resolve the Stop error message, go to approach 5.
Approach five: Use Recovery Console
We suggest that you use the Recovery Console to restore Windows only after secure mode and other startup alternatives don't function. If you can not begin your computer, you may run the Recovery Console from the Windows XP startup disks or CD-ROM.

You'll be able to use Recovery Console to enable and disable solutions, format drives, examine and create data on a regional drive (such as drives which are formatted to make use of the NTFS file program), and perform several other administrative jobs. The Recovery Console is specially useful when you need to repair your pc by copying a file from a disk or CD-ROM for your tough disk, or if you have to reconfigure a service which is preventing your computer from starting correctly.
Prerequisites
Be sure that you've the Windows XP installation CD or DVD readily available. For extra information about how you can use Recovery Console, click the following write-up amount to watch the article inside the Microsoft Understanding Base:
307654 (http://support.microsoft.com/kb/307654/ ) How you can set up and use the Recovery Console in Windows XP
If this approach restores Windows and resolves the Quit error message, you are completed.
If this method did not restore Windows or didn't resolve the Stop error message, visit approach 6.
Technique 6: Rename the problem software program or driver
If you can begin your computer in DOS or secure mode, use this method like a last resort when all other procedures to try to restore Windows do not work.
If Windows is situated on the Excess fat partition, start the computer by utilizing MS-DOS, and then rename the difficulty computer software or driver.
Otherwise, use secure mode with a Command prompt to start the computer, after which rename the issue software program or driver.

For far more information about safe mode boot alternatives, visit the Microsoft Assist and Support Web website and see "A description in the Secure Mode Boot options in Windows XP."
If this method restores Windows and resolves the Quit error message, you're completed.
If this technique did not restore Windows or didn't resolve the Cease error message, go to the following Microsoft Internet web site for information and facts about the way to contact Support:
http://support.microsoft.com/contactus/ (http://support.microsoft.com/contactus/)

Additional INFORMATIONIf the methods within this article do not resolve the "Stop: 0x0000000A" error messa...If the approaches on this post don't resolve the "Stop: 0x0000000A" error message, and if you're working Windows on HCL-compliant hardware, refer on the following write-up within the Microsoft Information Base:
314103 (http://support.microsoft.com/kb/314103/ ) Planning before you get in touch with Microsoft right after you obtain a Quit message on a blue screen

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APPLIES TO
Microsoft Windows XP Residence Edition
Microsoft Windows XP Professional

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